IT Support Analyst with German

praca it: etat dla UBS / Wrocław

Tagi: IT

Your role

Are you passionate about technology? Do you want to grow and become the part of the global support team? We’re looking for analysts speaking German and English to provide the best support to users in our organization. We will guide you and provide a range of various trainings.

We’re looking for someone who:

• wants to develop within IT or looking for opportunities in this area, especially service user division
• will be able to log, update and resolve the reported end-user issues and track them in the ticketing tool
• is ready to act as a point of contact for internal users of the bank to support technology related issues and queries
• will support documentation publishing to assist staff with requests for information and provide staff training if required

Your team

TSD (Technology Service Desk) is a Global Support function in UBS. We are the point of contact for all end-users in our organization. We provide a support and help with issues associated with working environment.
Your experience and skills
• Good communication skills
• Knowledge of Microsoft based operating systems with emphasis on Windows
• Basic analytical skills
• Nice to have experience in corporate environment.

Your expertise

You are:
• Fluent in English and German
• Flexible and able to respond to change
• Solutions focused with a can do attitude
• Ambitious, respectful and fearless
• Keen in using modern business technologies
• Strong researcher and problem solver

About us

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That’s what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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Opublikowana 2019-10-17
Wyświetlona: 1716 razy