User Support Engineer – German language
dla Jobfinder / Warszawa
Tagi: German language ITIL RDP RDBMS
Our Client is an international player on payroll services, employee benefits administration and human capital management solutions for businesses sector. For his professional team he is looking for:
User Support Engineer – German language
Warsaw
Ref No: WSK14SIAD
Main Objectives and Goals:
• Internal user support for HR payroll application with several modules (HCM, T&A, PEP, DBV3)
• ITIL-based Change- and Incident Management:
o Technical application support and system administration
o Operation, maintenance and monitoring of production batch processing
o Level-3-Support to solve incidents
• Creation of technical documentation and (user) manuals
• Project support for migration or implementation of new applications and technologies in compliance with ADP production standards
Required:
Qualification:
• Master or bachelor in IT
• 3 – 5 years professional experience with complex IT architecture/ applications
IT knowledge:
• Operating systems (Windows-, Linux-Unix-server)
• Client-server-environments (e.g. Citrix, RDP)
• Network infrastructure
• Relational database management systems (Oracle/ SQL)
• Web application server (JBoss, Tomcat, Orion)
o HTML, JAVA-Script are a plus
• Loga client server and HCM application (incl. Otris) are a plus
• Advanced Skills: Batch/ Shell/ SQL-Scripting(SQL, PL/SQL)
Further skills:
• ITIL (V3) Foundation
• good ability for presentation and communication
• German fluent
• English good
• Project experience
• Audit (ISO9001 and SOC1) is a plus
Personnel skills:
• Proactivity
• Team-minded
• goal- and target oriented
• good ability to analyze problems
• High quality awareness
• Service- and customer-oriented
• Ability to work in national and international teams
Our offer
• Friendly international environment
• Trainings and further career development
• Attractive salary and benefits,
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